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Invoice validation – have you been charged correctly?

From our experience, one in four energy bills contain errors, which can result in unwanted costs for your business.

Let’s explain how these mistakes are identified and corrected

Reviewing energy bills is always a challenge for busy businesses. However, with the cost of electricity bills continuing to increase, and with the introduction of “pass through” charges, invoices have become very complex, including Use of System Charges, Renewable Levies, Climate Change Levy, Line Loss Factors, Metering Charges, and Authorised Capacity. These charges can even vary, dependant on the time of day, week, or year that the energy was used.


The energy sector worldwide is facing an extreme & unprecedented period of volatility, with the power infrastructure undergoing wholesale changes, which is resulting in extra charges to your bills.


All of this, means businesses cannot afford to be complacent with their energy invoice management. 

Identifying Errors

Business energy bills are complex by nature, with a growing range of non-commodity charges, such as green taxes, in addition to various contract types, charging methods and standing charges. Also, different suppliers use different formats to present their bills, making them difficult to compare.


There are numerous reasons why your bills could be calculated in error, and the harsh reality is that these errors rarely work in favour of the bill payer. From our experience, frequent examples include third party charges, errors in details of supply contract, incorrectly applied consumption data & meter reads, or account balances not aligning with previous invoices.



While technology now allows for a wide range of data available for your overall energy usage, as well as control & understanding, it makes overseeing your billing and usage a monotonous & time-consuming task. This is where an external invoice validation team can be particularly beneficial, with an experience specialist(s), who would likely pay for themselves with the errors & refunds they uncover. Not only could this be applied to energy invoices, but also open the door to a range of energy consumption & carbon reduction pathways.

How we can help

Optimised’s Bureau specialists work as an extension of your team, to help you avoid over-paying, and recover any overcharged money you’re owed. We currently have over 12,000 meters under management, ensuring quality data and accurate costs for our clients.


As you are probably aware the energy market is changing quickly on a day to day basis, which as a team we are keeping on top of. As and when updates are available, these will be published on our website.

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